Established in 1989, CEMI meant originally Market Research and Information Consultancy and our main goal, besides consultancy in those areas, was the carrying out of market research by means of a data collection method that was innovative at the time: computer assisted interviews (CAPI).

For many years, that was our main activity: we have been pioneers in the use of the Konsotronic system in exhibits, trade shows, seminars, bank branches and insurance companies, local councils, etc.

With the evolution of the markets, we have extended our activity to telemarketing, which is currently our core business. However, we still carry out market research on the basis of the traditional techniques.

We have a 80 workstation call center, equipped with a sophisticated technological infrastructure, hardware and software solutions that allow us to quickly respond to the demands.

Our telemarketing staff have the necessary flexibility to adapt to the specificities of each campaign. All the telemarketers are carefully selected and receive constant training since they are the ones that establish direct contact with the customer.

The experience acquired during these 15 years has been crucial for this change.

Now we are

CEMI-Telemarketing e Estudos de Mercado.


CEMI GOALS

Our main objective is to assist our customers in their decision making process and help them reach their own customers. Above all, we want to be their business partner. We want to establish and keep strong and lasting relationships and we insist on quality as a differentiating factor.

We have the "know-how" of 15 years of activity and we count on the support of the modern equipment on which we base our work.

The success of our customers is our success.